Every year BPM Partners surveys finance and other leaders from end user organizations for their views on the state of performance management (also called business performance management or corporate performance management). This year’s study looked at a number of aspects of performance management, such as satisfaction rates, primary drivers, solutions for budgeting, planning and reporting and more.
According to report, “An impressive 96% of respondents felt their project met or exceeded their expectations. Probably not something you see too often with ERP projects, or even BI projects. It’s certainly reassuring for companies just starting down the performance management path to know that the odds of success are fairly high. That of course assumes they take the right approach and do their homework, leverage available expertise, follow a proven methodology, keep an open mind regarding the vendors to be considered, and don’t rely on a single analyst report or the many advisors looking to steer them to the products they implement.”
The BPM Pulse Survey 2021 is now in its 18th year. This year’s report received more than 450 valid responses from verifiable end user organizations. The report looks at both technology and business topics and included questions on the use of performance management solutions to deal with the economic fallout from the pandemic, as well as what capabilities are needed for the next phase of challenges and recovery. 64% of respondents were from mid-market companies and 30% were from large enterprise organizations.
Highlights of the report include:
- Key operational areas on which companies are focusing
- Approaches to budgeting, reporting and consolidation
- Benefits of performance management
The report shows a strong adoption, use and success of performance management, with:
- Nearly 65% of respondents using cloud or on-premise BPM over spreadsheets and custom solutions for budgeting
- Over half using cloud or on-premise BPM solutions for consolidations
- 52% using BPM for reporting