Revelwood’s Customer Care Offering: Advantage Services

February 24, 2023

Do you know about Revelwood’s Advantage Services program? It consists of an annual, discounted block of hours and priority support with Revelwood’s IBM Planning Analytics and TM1 experts or Revelwood’s Workday Adaptive Planning experts.

The Advantage Services program enables you to:

Use the hours as needed for support, development or training
Forecast support costs for the year
Have a repository of support tickets through the length of your Advantage Services contract
Have Revelwood analyze your support tickets to make proactive recommendations
Receive discounted services hours, making your support dollars go farther

We offer four Advantage Services options to meet your needs – Platinum, Gold, Silver and Bronze. Premium plans include an annual Business Review and Roadmap discussion. We also have an SMB option for smaller businesses.

And, you do not need to be an existing Revelwood client to participate in the program!

Interested in learning more about our Advantage Services program? Contact John Pra Sisto.