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News & Events

Revelwood’s Customer Care Offering: Advantage Services

 

News & Events

February 24, 2023

By Revelwood

Do you know about Revelwood’s Advantage Services program? It consists of an annual, discounted block of hours and priority support with Revelwood’s IBM Planning Analytics and TM1 experts or Revelwood’s Workday Adaptive Planning experts.

The Advantage Services program enables you to:

  • Use the hours as needed for support, development or training
  • Forecast support costs for the year
  • Have a repository of support tickets through the length of your Advantage Services contract
  • Have Revelwood analyze your support tickets to make proactive recommendations
  • Receive discounted services hours, making your support dollars go farther

We offer four Advantage Services options to meet your needs – Platinum, Gold, Silver and Bronze. Premium plans include an annual Business Review and Roadmap discussion. We also have an SMB option for smaller businesses. 

And, you do not need to be an existing Revelwood client to participate in the program!

Interested in learning more about our Advantage Services program? Contact John Pra Sisto.

Learn more about Revelwood’s Customer Care offerings:

Revelwood Customer Care: Staff Augmentation for IBM Planning Analytics

Revelwood Customer Care: Health Check & Business Process Review for IBM Planning Analytics

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